Windward’s Ocean Freight Visibility: Revolutionizing Supply Chain Management with AI-Driven Innovation

Scan Global Logistics (SGL), a leading global provider of transport and logistics solutions, faced challenges with missing ocean milestone visibility, unreliable carrier ETAs, and limited visibility.

Traditional methods of relying on carriers and terminal operators’ updates proved inefficient, leading to wasted time and resources.

SGL’s mission is to uncomplicate their customers’ logistics by being transparent and informative, and Windward was a natural partner to give accurate visibility to their customers. Seeking to improve visibility, get more reliable ETAs and better milestone integration coverage to carriers, SGL partnered with Windward to integrate its Ocean Freight Visibility (OFV) solution into its platform.

By embedding Windward’s solution into SGL’s customer portal, mySGL, the partnership led to a 62.5% increase in milestone completeness.

This collaboration not only improved operational efficiency and customer satisfaction but also set the stage for future innovations together.